Account & Data Deletion
Last updated: 16 July 2026
This page explains how to delete data associated with the OneApp mobile app (Android package app.rork.onedevice_link_app).
OneApp does not have user accounts.
There is no sign-up, no login, and no profile to delete. Your health readings and voice analysis results are stored on your own device, so you can erase them yourself at any time — no request needed. The steps below cover both that, and the one case where we may hold data about you (a subscription).
Option 1 — Delete everything stored on your device
This permanently erases your voice recordings, your voice analysis results, and your saved HRV readings. This is the fastest and most complete option, and it takes effect immediately.
Android
- To erase the data but keep the app: open Settings → Apps → OneApp→ Storage & cache, then tap Clear storage and Clear cache.
- To erase everything and remove the app: press and hold the app icon and choose Uninstall. Uninstalling deletes all app data from your device.
- Health data: revoke access in Health Connect → App permissions → OneApp. Any readings originally created by other apps continue to live in Health Connect itself; you can delete those from within Health Connect.
iOS
- Press and hold the app icon, choose Remove App, then Delete App. This deletes all app data from your device.
- Health data: revoke access in Settings → Privacy & Security → Health → OneApp. Readings stored in Apple Health itself are managed in the Health app.
Option 2 — Request deletion of your subscription data
If you purchased a subscription, our payment provider Stripe holds a billing record containing your email address and payment details. This is the only personal data connected to the app that is not on your own device, and it is the only thing you need to contact us to remove.
To request its deletion, email us and include the email address you used at checkout:
Or write to us directly at appdev.kodxsystem@gmail.com.
What happens next
- We will confirm your request and complete it within 30 days.
- What gets deleted: your customer record and the email address associated with your subscription.
- What may be retained: Stripe keeps a minimal record of completed transactions (such as invoices) where it is required to do so by tax and financial-record law. These records cannot be deleted on request, and are retained only for as long as the law requires.
- Deleting your billing data does not automatically cancel an active subscription — please cancel first, or tell us in your email and we will cancel it for you.
What we never hold
For completeness, none of the following is ever stored on our servers, so there is nothing for us to delete:
- Your voice recordings. They are analysed and the audio stays on your device. We operate no server that stores them.
- Your health and HRV data. It never leaves your device.
- Any advertising or tracking profile. The app contains no analytics or advertising SDKs.
For the full detail of what the app does with each of these, see our Privacy Policy.